Video interpreters inside your telehealth visit.
HIPAA-conscious video and phone interpreters for telehealth appointments, bedside carts, triage lines, and discharge calls — connected in under 30 seconds.
< 30s
Average connect time
240+
Languages on demand
BAA
Signed for covered entities
24/7
Nights, weekends, holidays
Built for this exact situation.
Works with your platform
Join by browser link, dial-in, or invite the interpreter into the visit you already run — no new hardware and no app for the patient.
Medically trained interpreters
Interpreters who know anatomy, medication names, and consent language, and who flag comprehension gaps instead of guessing.
Bedside and cart-ready
Runs on tablets, carts, and workstations for inpatient rounds, ED bays, and interpreter-on-wheels workflows.
Per-minute billing
One-minute minimum on phone, five on video. No platform fee, no connection fee, no monthly minimum.
ASL on video
American Sign Language available on VRI, with on-site ASL dispatch when video is clinically inappropriate.
Documentation support
Discharge instructions, consent forms, and patient letters translated with certified accuracy when the visit generates paperwork.
Three steps.
- 01
Share your volume
Languages, modality, and monthly minutes across clinics and after-hours lines.
- 02
Rate sheet in one hour
A coordinator returns per-minute pricing by language tier with no connection fees.
- 03
Go live the same week
Access codes, browser links, and a laminated quick-start for front desk and nursing staff.
The details that decide the outcome.
Language access compliance
Section 1557 and Joint Commission expectations require qualified interpreters, not bilingual staff pressed into service. Session records give you the audit trail.
When video beats phone
Use video for ASL, cognitive assessments, anything demonstrative, and pediatric visits; phone is faster for triage and callbacks.
Encryption and confidentiality
Sessions are encrypted, interpreters are confidentiality-bound and HIPAA-trained, and we sign BAAs for covered entities.
Escalation to on-site
For long procedures, oncology consults, and behavioral health, we dispatch in-person interpreters from the same network.
Questions we get asked
Is video remote interpreting HIPAA compliant?
Sessions are encrypted, interpreters are trained on HIPAA and confidentiality-bound, and we sign business associate agreements with covered entities.
Do patients need to install anything?
No. Patients join through the visit you already host, or through a browser link — no downloads and no account.
How is it billed?
Per minute, with a one-minute minimum for phone and a five-minute minimum for video. There are no platform, connection, or monthly minimum fees.
Can we get ASL interpreters?
Yes — ASL is available on video, and we dispatch on-site ASL interpreters when video is not clinically appropriate.
Other ways teams use our interpreters.
ASL video interpreting
Certified American Sign Language interpreters by video for appointments, meetings, and counters — with on-site dispatch when video isn't the right call.
Learn moreCall center & 24/7 lines
One access number, sub-30-second connects, and per-minute billing for contact centers, 211/311 lines, utilities, claims desks, and after-hours support.
Learn moreAsylum interview interpreting
Trauma-informed interpreters for affirmative asylum interviews, credible fear interviews, and EOIR hearings — in person in Wisconsin and Illinois, or by phone and video anywhere in the US.
Learn moreHealthcare interpreting
How the full program looks across clinics, inpatient units, and telehealth.
Learn moreBuild a remote estimate
Price per-minute OPI and VRI by language tier and monthly volume.
Learn moreLanguage coverage
Check Spanish, Hmong, Somali, Rohingya, ASL, and the rare languages we pre-schedule.
Learn morePhone & video interpreting (OPI & VRI)
The full remote interpreting program: 240+ languages, 24/7, per-minute billing.
Learn more
Tell us what the assignment looks like.
A coordinator responds within one business hour — or call now if it's today.